0800 050 2930 ** FREE DELIVERY ON UK ORDERS OVER £10 ** orders@coffee-star.co.uk

Frequently Asked Questions

Do the coffee capsules from Coffeestar fit all types of Nespresso® machine?
Yes, all our capsules fit all types of Nespresso® machine, including the following models:  Citiz®, U-model®, Pixie®, Essenza®, Lattissima®, Maestria®, Inissia®, Prodigio®, Expert®
Does the coffee from Coffeestar taste as good as the coffee I'm used to?
We stock a wide range of blends and single orgins which are just as good as the market leader. If you need any advice on finding something that suits you, please contact us, or why not try one of our selection packs to find your favourite.
Will using third-party capsules void the warranty on my Nespresso® machine?
No, the warranty will not be void. Nespresso®’s warranty obligations remain the same no matter what type of capsule you use in the machine.
Tell me about delivery of Coffeestar capsules?
We offer free UK delivery on all Coffeestar orders which normally takes 2-4 working days to arrive. If you need your coffee quickly, we offer a next working day service on any size of order for just £5.99
Do Coffeestar sell organic or bio-degradable coffee capsules?
We have just started stocking a capsule that is both organic and bio-degradable. In fact, we have the world’s first capsule that has an oxygen barrier to give it up to 24 month shelf life, yet it will fully compost within 23 weeks of use. At the moment, the cost is too high to switch our entire production, but as demand and legislation increases, we will be in a position to offer all our range in bio-degradable capsule.
Where are Coffeestar coffee capsules produced?
Our capsules are produced in Poland. The factory of our choice has been producing coffee for over 20 years. The plant conforms to the requirements of the IFS (International Food Standard) and HACCP in accordance with the European Union and environmental protection.
I want to return my Coffeestar coffee capsules. What do I do?
In the unlikely event that you wish to return your Coffeestar capsules, we will give you a full refund if not entirely satisfied.
Do you have a shop I can buy from?
If you live in the Kent area, we have a showroom open from 9am to 5.30pm Monday to Friday. Coffeestar Unit 10, 2M Trade Park Beddow Way Aylesford Kent ME20 7BT

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